Introduction
Welcome to Chompi ("we", "our", "us").
We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you use our website: www.chompi.co.uk.
Information We Collect
We may collect and process the following types of personal data:
a) Information you provide to us
- Name
- Email address
- Phone number
- Account details (if you register)
- Messages or enquiries you send us
b) Automatically collected data
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device information
c) Cookies
We use cookies to improve your experience. See Section 6 for more details.
How We Use Your Information
We use your data to:
- Provide and manage our services
- Respond to enquiries or customer support requests
- Improve our website and user experience
- Send updates or marketing communications (only if you opt in)
- Ensure security and prevent fraud
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – when you opt in to marketing
- Contract – to provide services you request
- Legitimate interests – to improve our services and security
- Legal obligation – where required by law
Sharing Your Information
We do not sell your personal data.
We may share your data with:
- Service providers (e.g. hosting, analytics tools)
- Payment processors (if applicable)
- Legal authorities if required
All third parties are required to respect the security of your data.
Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Understand how users interact with our site
- Improve performance
You can control cookies through your browser settings.
Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Withdraw consent at any time
To exercise your rights, contact us at: hello@chompi.co.uk
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):